Terms of service


TERMS OF SERVICE Last Updated: 12/08/2025

OVERVIEW These Terms of Service (the “Terms”) constitute a legally binding agreement between you (“you,” “your,” or “Customer”) and Latina Salsas (“we,” “us,” or “our”). These Terms apply to your access to and use of our website, store, and services (collectively, the “Services”).

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO SUE IN COURT OR PARTICIPATE IN A CLASS ACTION LAWSUIT. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICES.

SECTION 1 - GENERAL CONDITIONS & ACCESS We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us. By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

SECTION 2 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

SECTION 3 - PRODUCTS AND SERVICES All Sales Are Final: Unless otherwise explicitly stated in our Refund Policy, all sales are final. No Warranties on Appearance: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate. Right to Limit: We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. Modifications: All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

SECTION 4 - PRICING AND BILLING Prices for our products are subject to change without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you, but are under no obligation to do so successfully before cancellation.

 

SECTION 5 - SHIPPING, DELIVERY, AND RISK OF LOSS F.O.B. Origin: All purchases from Latina Salsas are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you immediately upon our delivery to the carrier. No Liability for Delays: We are not responsible for any shipping delays, lost packages, or damage caused by the carrier or events beyond our reasonable control (Force Majeure), including weather, strikes, or acts of God.

 

SECTION 6 - THIRD-PARTY TOOLS AND LINKS We may provide you with access to third-party tools or links over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or links.

 

SECTION 7 - USER COMMENTS, FEEDBACK AND SUBMISSIONS If you send us creative ideas, suggestions, proposals, plans, or other materials (collectively, 'comments'), whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

 

SECTION 8 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy.

 

SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

SECTION 10 - PROHIBITED USES You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) for any obscene or immoral purpose; or (i) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

 

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY READ THIS SECTION CAREFULLY. IT LIMITS OUR LIABILITY TO YOU. Disclaimer: THE SERVICE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICE ARE (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. Limitation of Liability: IN NO CASE SHALL LATINA SALSAS, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE. Liability Cap: NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION) WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) FIFTY US DOLLARS ($50) OR (B) AMOUNTS YOU HAVE PAID TO LATINA SALSAS IN THE PRIOR 12 MONTHS (IF ANY).

 

SECTION 12 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Latina Salsas and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

 

SECTION 13 - DISPUTE RESOLUTION: BINDING ARBITRATION & CLASS ACTION WAIVER Binding Arbitration: Any dispute or claim relating in any way to your use of the Services or to any products or services sold or distributed by Latina Salsas will be resolved by binding arbitration, rather than in court. The Federal Arbitration Act and federal arbitration law apply to this agreement. There is no judge or jury in arbitration, and court review of an arbitration award is limited. Class Action Waiver: WE EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of [INSERT YOUR STATE], without regard to its conflict of law provisions.

 

SECTION 14 - TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. We may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 15 - ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.

 

SECTION 16 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at: Latina Salsas Email: cynthia@latinasalsas.com Address: [INSERT BUSINESS ADDRESS] Phone: [INSERT BUSINESS PHONE NUMBER]

REFUND POLICY Last Updated: 12/08/2025

SECTION 1 - ALL SALES FINAL Due to the perishable nature of our products and food safety standards, Latina Salsas does not accept returns or exchanges. We cannot accept returned food items, even if they are unopened. By placing an order, you agree that all sales are final. Please review your order carefully before submitting.

SECTION 2 - DAMAGES AND ISSUES While we pack every order with care, we understand that accidents can happen during transit. If you receive a product that is damaged (e.g., broken glass) or if you receive the wrong item, please inspect your order immediately upon reception. To report an issue:

  1. You must contact us within 48 hours of delivery.

  2. Email us at cynthia@latinasalsas.com with your order number and clear photos of the damaged product and the packaging.

  3. We will review your claim. If approved, we will offer a replacement or a store credit at our sole discretion. Note: We will not offer replacements or refunds for minor cosmetic damage to packaging that does not affect the safety or quality of the product inside.

SECTION 3 - REFUNDS (IF APPLICABLE) Because we do not accept returns, monetary refunds are generally not granted. In the rare event that Latina Salsas chooses, at its sole discretion, to issue a refund (e.g., for an order cancelled prior to shipping), the refund will be processed to your original method of payment. Please remember it can take some time for your bank or credit card company to process and post the refund.

 

SECTION 4 - LOST OR STOLEN PACKAGES Latina Salsas is not responsible for packages that are lost, stolen, or delayed by the shipping carrier once they have left our facility.

  • Wrong Address: We are not responsible for orders delivered to an incorrect address provided by the customer. Please double-check your shipping details at checkout.

  • Marked Delivered: If your tracking says "Delivered" but you cannot find the package, please contact the shipping carrier directly to file a claim.

SECTION 5 - CANCELLATIONS We prioritize fast shipping to ensure freshness. If you wish to cancel an order, you must contact us immediately at cynthia@latinasalsas.com.

  • Before Shipping: If we catch the order before it has been processed and shipped, we may be able to cancel it and issue a refund minus a small processing fee.

  • After Shipping: Once an order has been handed to the carrier, it cannot be cancelled, refunded, or redirected.